IT Administrator (m/f/d)

Job details

Task:

PAUL Tech AG, based in Mannheim, specializes in the digitalization of building technology with a focus on cost and energy savings.

We are driving the digital transformation of the real estate industry so decisively and successfully because our PAUL system significantly increases a property’s energy efficiency, hygiene levels and profitability. In doing so, we are significantly reducing CO2 emissions and thus making a major contribution to achieving the goals of the real estate industry’s “Green Deal”.

We invite you to share our vision and enthusiasm and to join us in developing innovative and bold solutions to the challenges of our time.

Your tasks:

  • Processing 1st and 2nd level support requests from internal users by phone, e-mail and chat
  • Identifying and solving problems in connection with cloud services (e.g. Microsoft 365, Azure AD, Atlassian, Intune)
  • Creation of instructions and documentation for users
  • Collaboration on internal projects
  • Implementation of training courses and workshops for users
  • Participation in the further development and optimization of support processes and tools
  • Management and setup of client hardware

Your profile:

  • Completed training in the IT sector or a comparable qualification
  • First experience in Mobile Device Management (MDM)
  • Knowledge of current network technologies would be an advantage
  • Knowledge of cloud services (Office 365, Azure AD, Atlassian)
  • Application experience in support for Windows and MacOS clients
  • Good written and spoken German and English skills
  • Communication skills and customer orientation
  • Ability to work independently and in a team
  • Experience in dealing with data protection and security guidelines

We offer:

  • You can expect an inspiring, dynamic, collegial and creative working atmosphere with short decision-making processes
  • An above-average salary
  • An open-ended employment contract
  • Individual further training
  • 30 days vacation per calendar year
  • Company health insurance and company pension scheme as well as company fitness
  • Premium equipment and air-conditioned offices
  • Optional: Job ticket
  • Free parking, drinks, fruit and joint company events

IT Administrator (m/f/d)

We look forward to getting to know you.